1. Information We Collect
When you interact with Swenzia, we may collect:
- Personal Details: Name, email, phone number, and address (for orders and support).
- Payment Details: Processed securely through trusted gateways — we never store complete payment data.
- Browsing Data: IP address, device type, browser, and activity for website optimization.
- Cookies: To enhance your shopping journey and remember preferences.
2. How We Use Your Data
We use your information to:
- Process and deliver your orders safely.
- Provide customer support and updates.
- Personalize your experience on our website.
- Improve our services and prevent fraud.
- Comply with legal obligations.
3. Data Protection & Security
Your trust matters.
We use advanced encryption (SSL) and secure servers to protect all customer data.
Only authorized personnel can access your information — and only when necessary.
4. Sharing Information
We value confidentiality.
Your data is never sold or misused. It may only be shared with:
- Verified partners for delivery and payment.
- Legal authorities, if required by law.
Every third party follows strict privacy guidelines.
5. Your Rights
You have complete control over your information.
You can:
✅ Request to view or correct your data.
✅ Ask us to delete your information.
✅ Opt out of marketing emails anytime.
Simply email us at support@swenzia.com and we’ll assist promptly.
6. Cookies Policy
We use cookies to improve site functionality and personalize your browsing experience.
You may disable cookies through your browser settings — but doing so may affect some site features.
7. Policy Updates
We may update this Privacy Policy to reflect new regulations or improvements.
Changes will be posted here with the updated date.
8. Contact Us
Questions or concerns?
Reach out to our privacy team — we’re here to help:
📧 support@swenzia.com
🌐 www.swenzia.com